suparbajji Privacy Policy

This Privacy Policy ("Policy") applies to the suparbajji platform and all its associated services. By creating an account on suparbajji or using its services, you agree to all the terms of this Privacy Policy. We deeply respect your privacy and are committed to protecting your information.

1 Scope of Data Collection

suparbajji collects two types of information from you — information you provide directly and information collected automatically. A detailed description of each category is given below.

1.1 Information You Provide Directly

suparbajji collects information you provide when registering an account and using our services. This may include:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for transaction purposes)
• Residential address
• Records of your communication with customer support

1.2 Information Collected Automatically

When you use the suparbajji platform, certain information is collected automatically. This includes:

• IP address and device type
• Browser type and operating system information
• Date, time, and session duration of platform access
• Pages, games, and features used
• Betting and gaming activity logs
• Information collected through cookies and similar technologies

2 Purpose of Data Use

suparbajji uses your collected information only for specific and lawful purposes. We use your information for the following reasons:

2.1 Service Operations and Improvement

• Creating, managing, and securing your account
• Processing all financial transactions including deposits and withdrawals
• Personalizing your gaming experience and providing relevant offers
• Identifying and resolving technical issues on the platform

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring age verification (services are for users aged 21 and above)
• Complying with applicable laws and regulatory requirements
• Implementing responsible gaming policies and identifying problematic behavior

2.3 Communication and Support

• Sending important account notifications and security alerts
• Providing customer support services
• Sending relevant promotional messages with your consent

3 Data Storage and Security

suparbajji applies industry-standard security measures to protect your information. Our security practices are as follows:

• SSL Encryption: All data transfers are encrypted using TLS/SSL technology, which prevents third parties from reading your information.
• Secure Servers: Your information is stored in secure data centers with strict physical and digital security measures in place.
• Access Controls: Only authorized personnel can access your information and they are contractually bound to maintain confidentiality.
• Regular Audits: Our systems undergo regular security audits to identify vulnerabilities.
• Password Hashing: Your password is never stored directly — it is always kept as an encrypted hash.

Regarding data retention: suparbajji retains your information for as long as necessary to provide services and meet legal obligations. Even after account closure, certain information may be retained for a specified period as required by regulatory requirements.

4 Sharing Data with Third Parties

suparbajji does not sell or rent your personal information to third parties. However, we may share information in certain specific situations:

4.1 Service Provider Partners

Payment processors (such as bKash, Nagad, Rocket, Upay), technology service providers, and game software suppliers may receive limited information to operate the service. All such partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

suparbajji may be required to disclose information pursuant to court orders, lawful requests from investigative authorities, or applicable legal requirements. In such cases, we will disclose only the information legally required.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. However, we will notify you in a timely manner before any such change.

5 Cookie Policy

The suparbajji platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required to ensure the basic functionality of the platform — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyze platform usage patterns, which helps improve the service.
• Marketing Cookies: Used to display relevant ads and offers with your consent.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

6 Your Rights

suparbajji respects your rights regarding your information. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances, though this may not apply in cases of legal obligations or ongoing disputes.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Withdraw from Marketing: You have the right to opt out of promotional communications at any time.
• Right to Data Portability: You can receive your information in a structured and readable format.

To exercise these rights, please contact us. We will try to respond to your request as quickly as possible and within 30 days.

7 Protection of Minors

suparbajji provides services only to individuals aged 21 or above. We do not knowingly collect information from or provide services to minors.

If we are informed that a minor has created an account, we will immediately close that account and delete the collected information. We use a document verification process for age verification.

8 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh to support our operations. In such cases, suparbajji ensures that:

• Adequate data protection measures are in place in the recipient country, or
• The security of your information is ensured through contractual safeguards.

We always ensure that the same standards of protection are applied to your information, regardless of where it is processed.

9 Response to Security Breaches

In the event of a data security breach, suparbajji will take the following steps:

• Affected users will be notified as quickly as possible, and in particular within 72 hours.
• Clear information will be provided about the nature of the breach, its potential impact, and the corrective measures taken.
• Applicable regulatory authorities will be notified as required by law.
• Necessary measures will be taken to prevent such incidents in the future.

10 Policy Changes

suparbajji may update this Privacy Policy from time to time. For any significant changes, we will:

• Notify you by email 30 days before the changes take effect.
• Clearly state the date of the update on this page.
• Briefly outline the key changes in the new policy.

Continued use of suparbajji after a change takes effect will be considered acceptance of the new policy. We therefore recommend that you review this policy regularly.

11 Responsible Gaming and Data Protection

suparbajji may monitor your gaming behavior to ensure responsible gaming. This includes analyzing your betting amounts, session duration, and deposit and withdrawal patterns.

Using this information, we identify potentially problematic gaming behavior and offer assistance when needed. Information collected for this purpose is not used for any other commercial purpose. To learn more, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team will try to resolve your matter as quickly as possible.