suparbajji Terms and Conditions

01 General Information and Applicability

These terms and conditions ("Terms") apply between suparbajji ("Platform", "we", "us") and any user of this platform ("User", "you"). By using the suparbajji.lat website and related services, you are considered to have fully agreed to these Terms.

Even if an English version of these Terms exists, the English version shall be considered final and authoritative. If you do not agree with any part of these Terms, stop using the platform immediately.

02 Eligibility and Age Requirement

To use suparbajji services, you must meet all of the following conditions:

• You must be at least 21 years old. This platform is open only to those aged 21 or above.
• You must have a valid and active bank or mobile financial service account.
• You must act on your own behalf — managing an account on behalf of another person is not allowed.
• You may not access the platform from any country or region where online gaming is prohibited by law.
• You are not eligible to open a new account if any previous suparbajji account was cancelled or banned.

03 Account Registration and Verification

3.1 — Registration Process

Each user may register only one account. Creating multiple accounts is strictly prohibited and may result in the immediate closure of all accounts. All information provided during registration must be truthful, complete, and up to date.

3.2 — Identity Verification (KYC)

Under government guidelines and anti-money laundering regulations, suparbajji reserves the right to verify identity documents, proof of address, or other records at any time. Failure to provide required documents may result in restrictions on deposits, withdrawals, or account activity.

3.3 — Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorized access to your account, notify our support team immediately. suparbajji is not responsible for any loss resulting from third-party access if you fail to report it in a timely manner.

04 Deposit and Withdrawal Policy

4.1 — Payment Methods

suparbajji supports deposits and withdrawals through the following mobile financial services:

4.2 — Withdrawal Conditions

The following conditions must be met before you can request a withdrawal:

• Your account must be fully verified.
• Funds must be withdrawn using the same payment method used for the deposit.
• Withdrawals will not be approved if wagering requirements on a bonus balance have not been met.
• Withdrawals may be temporarily suspended while an active investigation is ongoing.

4.3 — Transaction Fees

suparbajji generally does not charge any processing fees on deposits or withdrawals. However, the payment provider may apply their own charges, which are entirely the responsibility of the relevant payment service provider.

05 Bonuses and Promotional Offers

5.1 — Welcome Bonus

suparbajji offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total playing balance of ৳2,000.
• Deposit ৳12,000 → ৳5,000 bonus → total playing balance of ৳17,000.

The maximum bonus is ৳5,000 — no bonus above this amount will ever apply, regardless of how much is deposited.

5.2 — Wagering Requirements

Before withdrawing bonus funds, a 15x (15 times) wagering requirement must be completed. This means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

5.3 — General Bonus Terms

• Each user may receive the welcome bonus only once.
• The wagering requirement must be completed within 30 days of receiving the bonus, otherwise the bonus will be considered void.
• Claiming multiple bonuses from the same household, device, or IP address is not allowed.
• suparbajji reserves the right to cancel a bonus if abuse is suspected.
• Other seasonal or special promotions will have their own terms, which will be stated separately with each offer.

06 Betting and Gaming Rules

6.1 — Betting Limits

suparbajji sets minimum and maximum bet amounts for each game and event. We reserve the right to change these limits at any time. Current limits are displayed on the relevant game or event page.

6.2 — Finality of Results

Game results are determined entirely by the software and the game provider's system. If a game is interrupted or the connection is lost for any reason, the last data saved in the suparbajji system will be considered authoritative.

6.3 — Cricket Betting

Betting on BPL, T20 World Cup, IPL, and other international cricket matches is governed by applicable rules. If a match is suspended, cancelled, or reduced in overs due to rain, poor light, or other reasons, separate rules will apply to that event, which will be noted alongside the betting offer.

07 Prohibited Activities

Any of the following activities are strictly prohibited. If any occur, the account will be closed and suparbajji reserves the right to forfeit any balance:

• Creating or operating more than one account under the same person's name.
• Bonus abuse — using multiple accounts or coordinated betting ("arbitrage betting") for the sole purpose of claiming bonuses.
• Using stolen, counterfeit, or unauthorized payment methods.
• Exploiting software bugs, errors, or technical issues.
• Using any kind of cheat software, bots, or automated tools.
• Money laundering or any other financially criminal activity.
• Harassing, intimidating, or defrauding other users.
• Attempting to gain unauthorized access to the platform's security or technical systems.

08 Limitation of Liability

suparbajji bears no liability in the following circumstances:

• Issues with a game or bet caused by an internet connection failure.
• Errors or outages that occur in a third-party game provider's system.
• Service disruption resulting from natural disasters, cyberattacks, or any unforeseen event.
• Login credentials being exposed due to the user's own negligence.
• Financial losses from gaming — winning and losing while gambling is entirely the user's own responsibility.

To the extent permitted by law, suparbajji's total liability in any situation will be limited to the total amount deposited by the relevant user in the last 30 days.

09 Privacy and Data Security

suparbajji uses SSL encryption and modern security technology to protect your personal information. Full details on how your information is collected, used, and stored can be found in our Privacy Policy.

We may use your information for the following purposes:

• Account verification and management.
• Transaction processing and fraud prevention.
• Fulfilling legal obligations.
• Improving service quality.
• Relevant promotional communications (with your consent).

Your information is not sold to third parties without your explicit consent.

10 Account Closure and Suspension

10.1 — Closure at User Request

You may close your account at any time. Submit a request via live chat or by emailing [email protected]. Any eligible balance can be withdrawn before the account is closed.

10.2 — Closure by suparbajji

suparbajji reserves the right to close or suspend any account without prior notice for the following reasons:

• Any violation of these Terms.
• Providing false information.
• Fraudulent or suspicious activity.
• Involvement in illegal activities.
• An order from a court or regulatory authority.

10.3 — Self-Exclusion

If you feel you are having difficulty controlling your gambling, you can request to temporarily or permanently close your account. Visit our Responsible Gaming page for more details.

11 Amendments to the Terms

suparbajji reserves the right to change, revise, or update these terms and conditions at any time. When changes are made, this page will be updated with a new date, and for significant changes, a notification will be sent to the registered email address.

Continued use of the platform after any changes will be considered as your acceptance of the revised terms. We therefore recommend revisiting this page regularly.

12 Dispute Resolution & Contact

For any dispute or complaint, please first try to resolve it through our support team. We believe that most issues can be resolved through direct communication.

12.1 — Complaint Process

• Step 1: Contact the support team directly via live chat — 24/7 support is available in Bengali.
• Step 2: For a written complaint, send an email to [email protected] with a full description and relevant screenshots attached.
• Step 3: We aim to provide an initial response within seven (7) business days of receiving the complaint.

12.2 — Applicable Law

These terms are governed in accordance with the relevant international gaming regulations. Any dispute will be resolved first through negotiation and, if necessary, through international arbitration.